PRIVACY POLICY

The following services are made available by the   (“we”, “us”, “our”),  , incorporated in the UK with company number  . This Privacy Policy applies to you, your account, any games, courses, and other materials that you acquire on the site, which you use through the site and access to which you acquire through the site, to  's customer service and technical support, and to any other services we provide to you. This Privacy Policy explains what kind of information we collect when you use  's services to help us with our work. Our partners and we comply with all applicable privacy laws. In particular, this Privacy Policy talks about how we use personal information and other information that we collect from you when you use our site. We respect your right to privacy and only process personal data in accordance with data protection laws. Note that   cooperates only with reliable and trusted partners.

PERSONAL INFORMATION WE COLLECT

We may collect the following information:
  • name;
  • contact information, including email address and contact numbers;
  • zip code, preferences, and interests;
  • your account name, platform ID, profile picture, and other information from a platform;
  • information about your devices, such as device name and operating system, browser type, language, device manufacturer, network information, mobile carrier information, or other technical data, available from a device;
  • data we collect with cookies and similar technologies;
  • general location information; and
  • other information related to customer surveys and/or offers.
Besides, We may collect your personal information or usage data from third parties, including:
  • from third-party service providers, such as payment service providers (for example, to confirm payment), or demographic data (for example, your gender or age range).
  • through the management of social networks and communities. We may use third-party social media management services to collect and analyze publicly available information about your interactions with us.
  • from advertising partners. From time to time, we may also receive personal information from our advertising partners for advertising purposes (for example, to measure the effectiveness of our advertising).
We will apply the terms of our Privacy Policy to any personal information received from a third party. However, we cannot control or be responsible for the distribution of your personal information by such third parties.

PURPOSES WE COLLECT YOUR PERSONAL INFORMATION

We need this information to understand your needs and provide you with the best service, in particular for the following reasons:
  • internal accounting;
  • improving our products and services;
  • to provide and operate our site:
  1. to create user accounts/profiles so that you can use our services;
  2. provide, deliver and manage the services you request;
  3. to send you site-related communications (e.g. about changes, updates, new features);
  4. to verify and confirm payments (we do not collect or store credit card information, our payment service providers will provide us with information about your purchases so that we know if the purchase was successful);
  5. to respond to your support requests (for example, if you write to us with a complaint or comment).
  • to keep the site safe and fair:
  1. to monitor the use of the site and its social features;
  2. to prevent and/or detect illegal activities, fraud, or fraudulent behavior;
  3. to take action against fraudulent or misbehaving players as well as illegal activities (such as hacking or cheating).
  • for promotional activities (including marketing and advertising);
  • to comply with our legal obligations.
We may periodically send promotional emails about new products, special offers, or other information that we think you may find interesting using the email address you provide. From time to time, we may also use your information to contact you for market research purposes. We may use your personal information to customize the website according to your interests.

INFORMATION WE SHARE

We may share your personal information:
  1. our affiliates who help us develop and operate the site;
  2. third party service providers and partners with whom we work in providing the services, which may be independent data controllers of your information. Such partners are independently responsible for processing your information;
  3. to any competent law enforcement agency, regulatory agency, government agency, court, or other third party where we believe disclosure is necessary 1) to comply with applicable law or regulation, 2) to exercise, establish or defend our legal rights, or 3) to protect your vital interests or the interests of any other person;
  4. with a potential or actual buyer in connection with any proposed or actual purchase, merger, or acquisition of any part of our business, provided that we inform the buyer that he shall use your personal information solely for the purposes disclosed in this Privacy Policy;
  5. persons or companies outside   who provide services to us (for example, customer support services, security services, optimization services, advertising and marketing services, analytics services, or other services who help us develop and manage our services, lawyers, external auditors, etc.).

RETENTION PERIODS

We will retain your personal information for as long as necessary to fulfill the purposes for which the data was collected, depending on the legal basis for which the information was collected and/or whether additional legal/regulatory obligations require storage of your personal information for a specified period. You can delete your personal data by deleting data from your account; alternatively, you can delete your account. You may request the deletion of your account and information by contacting us.

YOUR RIGHTS

Under certain circumstances, you have the following rights in relation to your personal information:
  • The right to access your personal information.
  • The right to correct your personal information: you can request that we update, block, or delete your personal information if it is incomplete, outdated, incorrect, or obtained illegally.
  • The right to restrict the use of your personal information.
  • The right to request deletion of your personal information if:
1) it is no longer required due to the purposes for which it was collected or otherwise processed; 2) you withdraw your consent to the processing subject to consent; 3) you reasonably object to the processing; 4) it has been subjected to illegal processing.
  • The right to object to the processing of your personal information.
  • The right to lodge a complaint with a supervisory authority.
  • For processing based on your consent, the right to withdraw this consent at any time.
You also have the right to independently delete personal information in your account and make changes and corrections to your information, provided that such changes and corrections contain current and reliable information.

SECURITY MEASURES

We take technical, organizational, and legal measures, including, where suitable, encryption, to ensure that your personal information is protected from unauthorized or accidental access, deletion, modification, blocking, copying, and dissemination. Access to the site is authorized using your login and password. You are responsible for keeping this information confidential. You shall not share your credentials with third parties and we recommend you take measures to ensure this information is kept confidential.

CHANGES TO THIS POLICY

From time to time, we may change and/or update this Privacy Policy. We recommend you regularly review this page to ensure that you are always aware of our information practices and any changes to them.

CONTACT US

If you have any questions, please contact us at sales@stg-game.com. Please quote this Privacy Policy so we can deal with your inquiry efficiently. We will aim to respond to you within 30 days from receipt of your request.